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SHIPPING AND RETURNS

Shipping within Singapore

A standard $5 shipping charge is applicable for all purchases below $30.

Upon receipt of order, all goods will be dispatched via Q-express Standard Delivery. A tracking number will be provided to track the status of your parcel.

It will take 1-2 working days to prepare and ship your order. Do note that delays may occur due to seasonal or peak periods.  You will receive email notifications when your order has been processed and subsequently shipped. You can also check your order status through your account.

Shipping and Delivery

 

Location Details Transit Time Fees (SGD)
Singapore

Store Pick Up (BBaggies VivoCity Kiosk or
Ink & Sacs Tampines 1)

 2 to 3 working days

(Will call to notify)

Free
Singapore Registered Parcel Services  3 to 4 working days

$5 (Free postage for orders above $30)

Malaysia Registered Parcel Services  8 to 10 working days

$15

Indonesia Registered Parcel Services  9 to 12 working days

$15

Australia Registered Parcel Services  8 to 10 working days

$25

Japan Registered Parcel Services  7 to 9 working days

$25

Other countries Email bbaggies@beste.com.sg to enquire. NIL

NIL

 

Self Collection 

** Due to Singapore's Circuit breaker period, please note this option will not be available till further notice. **

Wish to collect your order instead? Self-collection is available at 3 locations:

Collection Point (A):

Our office/warehouse located at:

6 Tagore Drive #03-04 Tagore Building Singapore 787623

Tel: 6455 0005
Operating hours: Mon-Fri, 9.00am-5.30pm (excluding weekends & public holidays) - appointment required

Collection Point (B):

Our BBaggies counter located at:

1 Harbourfront Walk, Vivocity Kiosk #01-K4 Singapore 098585

Tel: 62212516
Operating hours: Mon-Sun, 10.00am-10.00pm (excluding CNY closures) – call before heading down to the store.

Collection Point (C):

Our BBaggies counter located at:

10 Tampines Central 1, Tampines 1 #01-48 Singapore 529536

Tel: 65096728
Operating hours: Mon-Sun, 11.00am-10.00pm (excluding CNY closures) – call before heading down to the store.

If you would like your order to be mailed separately for gifting reasons etc, additional shipping/postage charges will apply. Please contact us bbaggies@beste.com.sg on this matter and we'll give you further advice.

Returns (only for orders shipped in Singapore)

Returns are valid within 14 days of the order's shipped date.

When you return any item purchased from us, you will receive store credit in your account for the returned item. Upon receipt of return item, store credit will be provided and can be used to make another purchase.

Our Distinctive (Cross-brand) Exchange Policy:

BBaggies is represented by Beste (S) Pte Ltd and we allow the flexibility of exchange for other brands represented by the company based on retail value within 14days of purchase.

If you wish to exchange the product, please return it first.

Please note that sale products are not eligible for returns.

To make a return/exchange, email directly to bbaggies@beste.com.sg for further instructions.